Terms & Conditions.

1. Introduction
These Terms & Conditions govern your use of this website and the services provided by Ruane Technical Services Ltd (“we”, “us”, “our”). By accessing this website or engaging our services, you agree to be bound by these terms.

2. Our Services
Ruane Technical Services Ltd provides food technical and operational consultancy services, including (but not limited to) food safety, quality systems, compliance, auditing, training, and interim management support.
All services are tailored to the specific needs of each client and may be delivered on a day-rate, project, or interim basis, as agreed in writing prior to commencement.

3. Engagement and Scope of Work
All work undertaken will be agreed in advance, including scope, duration, and fees. Any changes to the agreed scope may result in additional charges.
We will use reasonable care and skill in delivering our services but do not guarantee specific outcomes, as results may depend on factors outside of our control.

4. Client Responsibilities
Clients agree to:

• Provide accurate and timely information required for the delivery of services

• Ensure access to relevant personnel, documentation, and facilities where necessary

• Cooperate in a timely manner to enable effective project delivery

Delays or failure to meet these responsibilities may impact delivery timelines and outcomes.

5. Fees and Payment
Fees will be agreed in writing prior to the start of any work.

6. Confidentiality and Data Protection
We understand the importance of confidentiality in the food industry. All client information, processes, and data shared with us will be treated as strictly confidential and will not be disclosed to third parties without prior consent, unless required by law.

We process any personal data shared during the course of our services in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR). For further details on how we collect, use, and protect personal data, please refer to our Privacy Policy.
Unless otherwise agreed in writing, Ruane Technical Services Ltd acts as an independent data controller.

7. Intellectual Property
Any materials, documents, or systems developed as part of our services remain the intellectual property of Ruane Technical Services Ltd unless otherwise agreed in writing.
Clients are granted a non-exclusive licence to use such materials for their internal business purposes only.

8. Limitation of Liability
To the fullest extent permitted by law, Ruane Technical Services Ltd shall not be liable for:

• Any indirect or consequential loss

• Loss of profits, business, or opportunity

Our total liability in connection with any service provided shall not exceed the total fees paid for that service.

9. Website Use
The content of this website is provided for general information purposes only. While we aim to ensure accuracy, we make no guarantees regarding completeness or reliability.
You may not reproduce or use content from this website without prior written permission.

10. External Links
This website may contain links to third-party websites. We are not responsible for the content or practices of these external sites.

11. Termination
Either party may terminate an engagement with reasonable notice, as agreed in writing. We reserve the right to terminate services immediately in the event of non-payment or breach of these terms.

12. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Updates will be posted on this page, and continued use of the website constitutes acceptance of those changes.

13. Governing Law
These Terms & Conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of its courts.

14. Contact
For any questions regarding these Terms & Conditions, please contact:
Ruane Technical Services Ltd
tony@ruanets.com
07827 997138

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